Our COVID-19 Policies

While our standard operating protocols may have changed to increase our patients’ and clients’ safety, you can continue to expect the same exceptional care and service from Mills Creek Animal Hospital, COVID or no COVID. See our updated COVID-19 policies below to find out more about how we’re keeping you and your pets safe.

Curbside Care

Currently, our hospital is performing curbside appointments only. To schedule a visit, simply contact us as you typically would. When you and your pet arrive, stay in your car and call to let us know you’re ready. One of our team members will take your pet into our facility where we’ll provide the necessary treatments. If you need any food and/or medication refills, let us know and we’ll bring them out to your car. When your pet’s appointment is complete, we will bring them out to you, then call you after to discuss the appointment and collect your payment.

Services

Our services are currently being prioritized based on the resources we have available. If there is something your pet needs, please give us a call so we can discuss it and help you schedule an appointment.

Online Pharmacy

You can always use our online pharmacy if your pet needs a refill on their medication, prescription diet, or supplement. Every product you order online will be shipped right to your front door, so you won’t need to drive out to our hospital.

If you have any questions about our COVID-19 policies or need to make an appointment, call us today at (704) 802-1005!

Veterinarian in Concord, NC

Cat and DogEmergency Care

If your pet is having a health emergency any time during our regular business hours, contact us immediately at 704-802-1005 so we can help.

dog on leash walking

Emergency vet care in Concord, NC.

If your pet is having a health emergency any time during our regular business hours, contact us immediately at 704-802-1005 so we can help. Even issues that might be minor should be assessed by a veterinarian just in case. Your pet’s health and safety are our highest priorities.

After-Hours Emergency Vets

For after-hours emergencies, seek treatment from one of the 24-hour referral hospitals listed below.
You can call them or simply drive right over to seek treatment for your pet.

When should I seek emergency pet care for my pet?

Pet emergencies can be stressful and at the moment, it’s not always easy to clearly choose the right course of action. If you’re unsure, call our hospital or one of our referral hospitals for more information. You can also consider the following conditions/scenarios.

Which are common signs of an emergency:
  • Pet is having trouble breathing
  • The abdomen is distended (bloated) and feels hard to the touch
  • Pet is hemorrhaging or potentially has broken bones and/or internal damage
  • Severe weakness, collapse
  • Unable to stand, walk
  • Seizures
  • Is unable to urinate or pass stool
  • Protracted vomiting and/or diarrhea
  • Ingested a known or potentially toxic substance
  • Fell from a high place or suffered a collision with a vehicle
  • Has not eaten or had water in over 24 hours