Our COVID-19 Policies

While our standard operating protocols may have changed to increase our patients’ and clients’ safety, you can continue to expect the same exceptional care and service from Mills Creek Animal Hospital, COVID or no COVID. See our updated COVID-19 policies below to find out more about how we’re keeping you and your pets safe.

Curbside Care

Currently, our hospital is performing curbside appointments only. To schedule a visit, simply contact us as you typically would. When you and your pet arrive, stay in your car and call to let us know you’re ready. One of our team members will take your pet into our facility where we’ll provide the necessary treatments. If you need any food and/or medication refills, let us know and we’ll bring them out to your car. When your pet’s appointment is complete, we will bring them out to you, then call you after to discuss the appointment and collect your payment.


Our services are currently being prioritized based on the resources we have available. If there is something your pet needs, please give us a call so we can discuss it and help you schedule an appointment.

Online Pharmacy

You can always use our online pharmacy if your pet needs a refill on their medication, prescription diet, or supplement. Every product you order online will be shipped right to your front door, so you won’t need to drive out to our hospital.

If you have any questions about our COVID-19 policies or need to make an appointment, call us today at (704) 802-1005!

New Client Resources

Our team is very excited to welcome you and your pet to our animal hospital here in Concord, NC. Below are several important resources to help you get started with us and learn about what to expect at your first appointment.

If you have any questions for our team,
please reach out by calling 704-802-1005!

What you can expect when you visit

Mills Creek Animal Hospital is proud to have a team of Fear Free Certified Professionals to provide outstanding care and service to the pets and families of Concord, NC. We’re committed to giving our best every day and helping pet owners nurture and strengthen the bonds they share with their beloved dogs and cats.

When you stop in and see us for your pet’s annual checkup, you can expect a thorough appointment in which we examine your pet from head to toe and give you the time you need to ask questions and receive informative answers.

The typical checkup includes:

  • A complete physical examination
  • A visual assessment of the eyes, ears, nose, mouth, body, tail, and limbs
  • Various recommendations for dental care, nutrition, grooming, etc.
  • Recommended vaccinations
  • Blood and fecal testing
  • Parasite prevention (if your pet is due)

Keep a notebook about your pet’s health

A great way to stay on top of your pet’s health is to maintain a journal with notes about their elimination habits, physical changes, and other notable symptoms or behaviors. Anything new or unusual you observe should be recorded and brought along to your appointment so you can discuss these changes with your veterinarian and pursue treatment for your pet if needed.

Our Online Forms

If you need to fill out one or more forms for your pet’s visit to our hospital, click on the link below.

Client Forms